The virus pushed consumers online to mitigate risk,
Until the Pandemic was shredded into America, many consumers enjoyed brick and mortar experiences, for a “hands-on” action which was familiar emperorbusiness.com . As the virus shut down the country, incomes shrank, stay-at-home safety, and fear, led to an on-line, consumer quest for a contactless, virtual experience. Food and essential products for health care and cleanliness became precious commodities, and online sales for these items, increased significantly. Consumers spent $211.5 billion online, up 31.8% during 2020’s first quarter. The virus pushed consumers online to mitigate risk, many of whom had resisted the digital world due to a long-time love of bricks and mortar purchasing practices. Many consumers, not just Millennials, and Gen expressinfotech.com X and Z, chose other digital and contactless services such as: ordering-online, pick-up at the curb, delivery, or drive-though with tap-to-pay options, for cleanliness and safety solutions, foot...